Shipping

Shipping Policy

Shipping Information

At Reef Coast Cards, we aim to dispatch every order quickly, securely and with the care your Pokémon products deserve.

All orders are shipped from Queensland, Australia, using Australia Post with tracking provided on every shipment.

Shipping Options

Standard Shipping

  • Australia-wide delivery
  • Full tracking included
  • Securely packaged
  • A cost-effective option for most orders

Express Shipping

  • Australia-wide Express Post
  • Full tracking included
  • Priority handling through Australia Post
  • Ideal for customers wanting the fastest available delivery

Please note: Express Post speeds are determined by Australia Post and may vary depending on your location.

Order Processing

Orders are generally packed and dispatched within 1–2 business days after payment has been received.

If there are any unexpected delays, we'll contact you as soon as possible.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping option selected.

We are continually working to provide competitive shipping rates for our customers.

Tracking

Once your order has been dispatched, you'll receive an email containing your Australia Post tracking number so you can follow your parcel's journey.

Packaging

Every order is packaged with care to help ensure it arrives safely.

Sealed Pokémon products are packed securely using appropriate protective materials to minimise movement during transit.

For any bonus singles, promotional cards or included card items, we sleeve and protect them before packing whenever applicable.

Delivery Times

Delivery times vary depending on your location and Australia Post's network.

Because delivery speeds can vary across Australia, we recommend referring to your tracking information for the most accurate delivery updates.

Lost or Damaged Parcels

While we take every precaution to package your order securely, once parcels have been handed to Australia Post they are in the care of the carrier.

If your parcel is delayed, arrives damaged, or appears to be lost, please contact us as soon as possible and we'll work with you to help resolve the issue.